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Web Africa - Client Testimonials

Testimonials

I would just like to commend you on your brilliant service. I have NEVER had such great dealings with any service provider before.Thank you for the efficient service, and thinking of absolutely EVERYTHING to make our lives easier.

Bennie

People usually only comment on bad service so I have a policy of commenting on good service and yours is very very excellent.

Simon

Web Africa have been a pleasure to work with over the past 24 months, providing cost effective outsourced solutions to my clients. All transactions have remained transparent, and honesty and integrity have remained in tact at all times. The quality of their service is unsurpassed in this topsy turvy industry.

James Woolley MD

We have worked with, and been clients of, WebAfrica for a number of years. We have found them to be highly competent, professional people that are a pleasure to deal with. We would have no reservations in recommending their services to anyone and would do so without reservation.

Julian Hansen

I appreciate your rapid service and I have described you as a perfect example of what Internet service in this country (and abroad) should be like.

Edward

We tried numerous hosting packages before settling with WebAfrica and we wont be going anywhere else soon. Outstanding support at all hours with fast reliable servers. Thats all we are interested in.

Luke Tagg

Your service through the entire process has been exceptional. Certainly my best ecommerce experience todate.

Mike

Everything from support to new services etc. is done ASAP and even my non techie back ground does not get in the way. This is how business should be and I will highly recommend your services.

Simon

In a time where service has come to the forefront in most industries I am highly impressed with Webafrica. I have only ever received top noch service. The consultants are friendly, patient, always willing to help, and quick to respond. The product offerings are highly competitive.

Paul Meeser

The small business is blessed by the emergence of WebAfrica in South Africa. For sure, this is the only ISP that has the interest of small business at heart. My only regret is my failure to discover this company too late. My business have been ripped off for years by Telkom's exhorbitant fares. We are solidly behind you in any step you may take to bring the web experience to the reach of the common man. "VIVA WEBAFRICA"

MELODY C. IHEKAIRE

Thank you for your good service and royal support. Your team is always helpful and friendly.

Marc Viljoen, Shapeshift New Media

Unbelievable! Firstly a stunning website! Very nicely laid out, user-friendly, tonnes of easy-to-find information. Secondly, plenty of payment options. Thirdly, instant activation of accounts and great admin interface for managing acounts. And lastly, but most importantly, their call centre is quick, competent, knowledgeable and friendly. A truly painless experience.

Dominic Gruijters

I am extremly happy with the hosting package that i have with web africa. The service is brilliant and the staff were able to fix my problem without me having to contact them numerous times. Thanks for a great service.

Stuart Ormiston

In my business one of our primary service goals is to exceed our customers expectations. Web Africa have exceeded MY expectations every time I have dealt with them (sales & support). Well done and thanks for the great service.

Gary Amstutz

Well, regarding all the testimonials you guys have received, i can only add with all honesty, that it IS true..I was a subscriber before, but had to change due to lower prices being offered by other Isp's. At the end of the day, i realised i just HAD to go back to WebAfrica..the service offered outweighs the price by far.....and ANY company who strives to get their work done in time and properly, WebAfrica is the way to go...thanks guys....Ill be back with you within a month ;-)

Marius

I'd like to say thanks for great service. Customer care is efficient an friendly. The access is great. Tghe service would be absolutely 100% if it wasn't for the hardcapping, but it is still the best ADSL isp ive worked with.

Nayalan Moodley

Your prepaid ADSL solutions are fantastic. 3 minutes and i have access - no annoying 'hold' music to listen to. A certain telecomms monopoly could learn some serious service delivery lessons from you. Well done!

Gareth Abrey

You guys are doing an excellent job and you customer service is comparable and even exceeds some of the biggest businesses in South Africa if not the world. True pleasure to be serviced by WebAfrica.

Sulaiman Fredericks

We have been with this ISP for more than a year and with all honesty can only talk good about them...Any businesses out there who are seeking a consistant flow of uninterruptable bussines-flow, WebAfrica is the answer. We deal a lot with e-mails and can not allow down-time...and this is where WA comes in...Thank you WebAfrica for your Super-Service :)

Marius Computers

Web Africa definately is the one of the most customer supportive companies out there, any problem and they will be happy to assist you to fulfil any need, small or big, in a short time. Thumbs up for you guys!

Meraj Chhaya

WEBAFRICA- Is the most afforadable, convenient, techy, and reliable ISP in South Africa today. My internet needs are always a button click from being realised. Their customer support is fantastic, unmatched, and highly professional. Almost 2yrs, but i still feel like a new client. WebAfrica, keep being the pacesetter!! Well done.

Dele Agagu

WebAfrica is the first company where I experienced good and professional service on all levels from Sales, Support, Services and Billing. This makes me sleep well at night.

Derus Berg

Ivok Studio - Home Of Photo have been using Web Africa for our ADSL hosting for a short while now, we have had IT queries with setup of new computers etc and the consultants have always been very knowledgeable and assisted us wherever possible. I'd recommend Web Africa to all businesses who need reliable uninterrupted web access at the best possible rates. Matt Raven www.ivok.co.za

Matt Raven

I recently moved from WA to another ISP, just to understand how much I actually appreciate you guys - you have the easiest and most efficient ordering systems in the industry and your support is unrivaled. I will be returning shortly :)

Mark Robinson

I've been using Webafrica for ADSL for a while. Recently, I wasn't happy with the support from my website hosting provider and decided to give Webafrica a try. I'm happy to say that help offered by your team in transferring my domains to you was great. I was helped for the most part by David Bezuidenhout. Keep it guys!

Basheer Noorgat

I want to tell someone that the service from Webafrica is amazing. I've never come across such an efficient service provider with such helpful staff - and I've dealt with several.

Rob Glenister

WebAfrica is, in my opinion, the very best Service Provider I have ever used! Not only have I had 100% uptime since I started using WebAfrica ADSL, but the level of customer service offered is just unbeatable!

Tim Keller

As a marketer, I don't 'do' the testimonial thing often, as sometimes they are taken too lightly, but carry enormous impact. As a strategist (just starting my own company), it was daunting, to say the least, at having to address issues such as domain registration and hosting... Web Africa... you make the jobs of guys like me, seem like a walk in the park. Internet is supposed to be one of the most impersonal mediums (due to the 'instant gratification' syndrome), but once again, you've shifted the paradigm. The service is excellent and rest assured, I will be moving all my client hosting to you (as soon as I figure out how... lol). Thanks

Christopher D'Abreton

I was looking for a service provider that was 24hrs on standby with the know how of Internet access,problem solving and patients for there clients that i got from WEBAFRICA... Especially if your client is not pc knowledgeable.. I also like the idea of prepaid and it carrys over to the following month if all is not used ... Lastly looking for a solution to my household of teenagers and cutting down on unnecessary expenses when each child is responsible for there own gig space on the Internet in other words, each child or person has there own user name and pass word via one modem with multiple users THANKS WEBAFRICA Garry

Garry Williams

In a world where the consumer has to put up with shabby service and apathy towards customer service, WEB AFRICA stands out as being an exception and a brilliant example of a company that really cares about it's image and customer satisfaction. You wont go wrong with these guys!

Mike Richardson

I would like to congratulate you on your brilliant service. I joined a few days ago and every question/issue i've had has been answered or resolved within a few minutes! Great work! I'm sticking to WEB AFRICA!!!

Adrian Mego

We have used and worked with quite a few internet service providers, both in South Africa and abroad. WebAfrica is by far the most organized and user-friendly. So far it has been an extremely positive experience, keep up the good work!

David Gommeren

Mariet in accounts is simply the BEST. She is always SO helpful and I never have to wait long for a response. Well done Mariet. Generally I have had nothing but brilliant service from Webafrica all round. In a country where service excellence is sorely lacking, Webafrica stands out as the TOP company in South Africa for customer satisfaction. SA companies should send there staff to Webafrica for training!!

Mike Richardson

I would just like to congratulate WebAfrica for their excellent service and support! Email queries are resolved within an hour and the telephone lines are always open if you need support. I particularly like their rating system that allows the client to rate the quality of feedback that they receive from WebAfica in order to continuously improve the service. Keep up the good work! Stephan

Stephan van der Watt

Fast and Friendly - that is the type of service you and expect from WEBAFRICA. We started our internet business hosting in the UK and we had endless problems regarding speed, we moved to WEBAFRICA and all our problems were solved. Thank you for supply our Need for Speed.

Arno

Web Africa's prepaid allows me to carrry on surfing at the end of the month when I have used up my cap on another provider. The unlimited rollover gives me piece of mind that I will never be cut off.

David Vannucci

2007 was yet another breeze with WebAfrica with only minor hickups. Well done guys.

Johann Rabe

Web Africa's customer service is the benchmark that every company, in every line of work should aspire to meet. If I could poach the management and staff to run my business, I would retire;knowing that my clients would be well looked after. Thanks

Shane

WebAfrica has consistently performed when it comes to quality of service. Always prompt, always helpful. I have only ever experienced the best service from WebAfrica.

Terence Brown

I used WA because it was the most affordable ADSL I could find, with it I got amazing service. Support is helpful and always solved my problems and equries with friendliness and speed, I also don't pick up as much hassle as my friends do with their ISP's.

Wayne Truter

What a breath of fresh air, the service is beyond South African standards, all companies should take a page out of your customer service book. When another dept is busy you put thru to another dept and they can still help you. Keep up the spectacular service Regards Zane Eco Sundecks

ZANE O'DONOVAN

I am exstremely happy about the service recieved from webafrica and also the pakkage that i obtained.The staff ia also very proffesional and very helpfull in any querry that i had.

Leon Fourie

I have been dealing with WebAfrica for a while now and not being the most brilliant on the computer (I leave that to my Husband and Kids) have found your support desk extremely helpful. They answer all my idiotic questions with patience and are always friendly. I tend to get 'Jason' most times I phone for some reason and he must be the most polite, patient support person I have delt with. A credit to WebAfrica that they have obviously trained their staff well. Thank-you Debra (50yrs)

Debra Thompson

I have been with Webafrica for about 1 year now and I can honestly say that they are the best internet service provider in S.A. Their support is unmatched and has responded in record time and has resolved every single problem (1 or 2 in an entire year!!) that I have had. Their service is rock solid reliable and I am looking forward to being their client for years to come.

Devaroux Jacobs

I'm a newbie to the internet and had another ISP which I had endless problems with. I was advised by someone to try Webafrica and all I can say is thumbs up to Webafrica and their staff. You guys are providing a great service. Thank you.

Cecelia Fester

I'm a newby to webhosting and have grown extensively the past year or so... all thanks to WebAfrica. Thanks for an excellent service. I'm not easily impressed, but I'm chuffed with my ISP. Edwin

Edwin Corbett

I have had nothing but excellent service from WebAfrica. I am even happy to pay for them to setup my .co.za domain even though I can contact Uniform myself to do it. Their excellent service surpasses ANY other service I've received from any other ISP/webhost. I recommend WebAfrica to everyone I can. Regards, Dave Coates QZ Creative

Dave Coates

By now I should be used to the awesome service given by WebAfrica but I still find myself shocked when I receive a response to a query literally within seconds of sending it. EVERY TIME! I am truly amazed at the brilliant service levels achieved by the staff at WA. Keep it up guys, it's really appreciated and doesn't go unnoticed!

David Huxham

I used Webafrica for two years and unfortunately left for a year, but i missed the excellent service and support that only they can afford their clients as well as the willingness to always assist. I'm back now and will stay forever

Michael Craig

Web Africa support team have really been impressive over the last few months as they have really stepped up to the plate when it comes to acceptable service. Im not the easiest of clients and have high expectations when it comes to service, but they have always been patient and helpful and I can say there service level is an example to all industries. But the real test will be if they can get Telkom to fix our current long standing issue of cable theft causing very slow lines seeds. Other than that I congratulate the guys working in support.

Kenneth McCrindle

Webafrica is the TOP service provider in South Africa. I havent had a chance to test their customer service, because in an entire year I didn't have to contact them once! Everything just works, and it works properly.

Nicolas BIschoff

I've been using WA's services for just over a year and am thoroughly impressed. The online systems, in particular, are a pleasure to use, which means that I've had only a few occassions to call in. On those few occassions, the staff have been courteous, helpful, and most importantly, capable. - Gregory Massel

Gregory Massel

The guys at webafrica are on the ball all the time! The service and products are great and reasonably priced. Many thanks to the team for being as effecient as they are.

Matthew Stevens

What a FANTASTIC Setup!!! NO Hassles! Everything works! You want suport? You have it! Eat your heart out TELKOM! This is really the most fantastic ISP in South Africa. After having worked with this fantastic Organization for over a year, I can say with full authority that they are the best!!! RAVE RAVE RAVE RAVE RAVE RAVE RAVE RAVE RAVE RAVE RAVE RAVE What more can I say?????? Keep it up guys & Galls!!!!! From all of us & our Clients at Eagleowl Compujters

Wilfred J. Stark

My prepaid account keeps on rolling over. No contracts, no commitment, just plain good service.

David Vannucci

Alot of other major companies in ZA can come for some service lessons. Brilliant 24 hour support!

Renier van den Berg

One of the best things in life is convenience along with simplicity and the freedom to grow without feeling stifled. Web Africa have given our company just that! We have entered our fourth year as a Web Africa client and I would not even consider going anywhere else. Web Africa's services are affordable, intuitive and simply a pleasure to use. Well done guys!

Graham Holtshausen

Talk about word of mouth marketing! I had never heard of Webafrica and then in a period of 3 months the name came up at least 6 times. I joined initially with their ADSL service and have been beyond impressed, from the self-service website to awesomely snappy customer service. Have just moved my personal website across, keep up the great work guys!

Brett Dovey

Hi Guys! what can I say ! other than " you guys are great, great service, extremly helpful" our email sorted out in a flash! no questions aked! KEEP UP THE GOOD WORK! Bernie and Cynthia Cramer.

Bernie Cramer

Hi, I love the great service you guys are offering and you always deliver. I think that WEBAFRICA is a great company to work for, and i would like to one day be a proud member of the WEBAFRICA team. I will try my best to become a team member. :) Keep up the AWESOME job.

Shaun van Zyl

I've been using Web Africa for years now on several websites and I've only had flawless service, flawless support and I'm proud to have them as my ISP - Keep it up Web Africa

Anton Dique

I've been developing websites for some years now, and due to my profession I've dealt with many ISPs. In all my experience, I've found Webafrica to supercede most other ISPs by miles, and so I am personally also hosted with WA. Thanks for the great service and keep up the good work.

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Wow, you guys are stars. I sent a request to upgrade my web hosting account - 5 minutes later I received an e-mail from Nico Visser confirming upgrade completed with no disruption to my existing service!

Ian Ashmole

Webafrica's support staff are always friendly and knowledgeable. They've always helped me solve my problem.

Rishad Omar

In my entire lifetime, Im 42 yrs, Ive never been served with such respect and valued as a customer. Big ups to you and I wish the world IT world was like yours. I am proud to be associated with you, WebAfrica.

Sandile Nkosi

Web Africa gave me attention where no other ISP has before. The replied to my enquieries on a Sunday and late at night, the support staff gave me exellent advice that helped me connect to my internet. Kudos to Web Africa!!!!

Teann Pretorius

WebAfrica truly is the best ISP in SA. After using a few other well-known providers, I think I've finally found my home. Great Service, keep it up!!!

Eduard Claassen

Your support is the gold standard. In a nutshell: Swift,effecient and effective.

Luke Grews

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