Here you will find definitions of all the features that apply to Web Africa prodcuts and services.
| Remote Reboot |
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Minimize downtime and increase managability of your server by adding remote rebooting functionality. We provide a login, password and url where you can securely login and control your servers power.
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| Network Backup (per GB) |
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Redundant, fully automated daily network backup space.
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| Instant Activation |
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Your account will be activated immediately if you are paying via Credit Card or Debit order. EFT clients will be activated upon proof of payment.
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| 3 payment methods |
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We accept credit card, debit order or electronic payment.
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| Mid-month 50% discount |
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If you order on or after the 15th of the month you will receive a 50% discount for that month.
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| No cancellation notice period |
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To cancel simply email billing@webafrica.co.za before the next month starts.
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| Per GB Charge |
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The cost per gigabyte purchased onto your prepaid account.
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| Bandwidth Carry Over |
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Any unused prepaid bandwidth is retained and will automatically carry-over to the following month
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| International Access |
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Ability to browse to international (outside South Africa) web sites.
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| Local Access |
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Ability to browse locally hosted (inside South Africa) web sites.
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| Speed |
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The speed is limited by your physical line speed on the Telkom ADSL line. Thus 384kb users will have max 384kb available while 512 users will have 512kbs.
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| Port Shaping |
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There is some port shaping, notably P2P ports. No guarantees can be made on service levels concerning shaping. Business protocols will take priority.
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| UUnet network |
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This ADSL solution is completely separate from the traditional SAIX ADSL backbone. All data will be routed through the UUNet network.
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| Traffic Allowance |
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Monthly cap allowed. Exceeding this limit will result in access being restricted to the Web Africa website.
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| SMTP Relay |
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An SMTP relay server is provided for sending outbound mail.
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| P2P |
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P2P (torrents etc) ports are heavily shaped and *no* service level guarantees are made.
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| Concurrent Connections |
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Four users per account allow you to share your cap amongst more than one connection. Connect your office and home with one account.
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| Gaming |
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Gaming ports are nonstandard and may receive lower priorty under loads. *No* service level guarantees are made.
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| Concurrent Connections |
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Only one user allowed per account at any one time.
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| Port Shaping |
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No port shaping is performed, all protocols receive equal priority, best for international gaming and P2P traffic. No guarantees can be made on service levels.
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| Gaming |
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Best solution for international gaming, gaming protocols receive equal priority to other protocols.
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| Dialup Access |
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Your account includes access to the internet via a standard 56K Dialup connection.
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| ADSL 2+ Compatible |
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ADSL 2+ compatibility ensures that your router is ready for future ADSL services.
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| 4 Port Ethernet Switch |
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Allows you to connect up to 4 separate computers to your ADSL connection, providing high performance networking and internet connection sharing.
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| Firewall |
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An advanced firewall protects the computers on your network from unwanted intruders on The Internet.
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| Built in VPN |
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Built in VPN functionality ensures fast and easy access to your private networks.
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| Quality of Service Management |
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The ability to manage QoS profiles within the router allows businesses to prioritise traffic according to importance, improving the quality of internet service within a large network.
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| 802.11g Wireless Access |
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With 802.11g wireless connectivity, you can not only share your network amongst 4 wired computers, but with your wireless-enabled desktops, laptops and PDA's as well. Great for sharing your connection without all those wires.
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| International Traffic Allowance |
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Monthly international cap allowed. Exceeding this limit will result in access being restricted to local sites.
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| Local Traffic Allowance |
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Monthly local cap allowed. Exceeding this limit will result in a loss of ADSL access.
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| Own Router/Modem |
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No IS Cisco router needed
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| Threshold |
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The service is allocated this threshold over a 10 day rolling window. If this threshold is exceeded, the rate of the connection will be limited to half the account speed
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| Line Speed |
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The service is limited to this line speed rate.
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| Rate Limit |
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If the threshold has been exceeded withing the 10 day rolling window, the account will be limited to this rate
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| 10 Day Rolling Window Period |
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If the account rate is limited and the usage remains under this amount for the next 10 day period, the full account speed will be restored
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| Traffic Allowance |
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An ADSL usage account will need to be purchased separately.
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| Multi-Realm (new!) |
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Users can switch between the SAIX and Verizon networks at any time by appending either '.s' or '.v' to the end of their user name.
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| MySQL DB's |
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Popular light-weight open source database service.
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| DSN Connections |
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Data Source Name provides connectivity to a database through an ODBC driver.
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| Web Data Administrator |
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The SQL Server Web Data Administrator enables you to easily manage your SQL Server data, wherever you are.
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| MS Query Analyser |
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Use Microsoft SQL Query Analyzer is an interactive, graphical tool that enables a database administrator or developer to write queries, execute multiple queries simultaneously, view results, analyze the query plan, and receive assistance to improve the query performance.
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| MS Enterprise Manager |
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Use Microsoft SQL Server Enterprise Manager to connect to and manage your MS SQL databases, tables, and queries.
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| E-Mail |
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Electronic Mail: The sending and receiving of data or messages using the Internet.
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| POP3/SMTP Email Accounts |
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Number of email accounts (i.e. john@yourcompany.com) allowed under your hosting account.
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| Webmail |
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Email through a browser: This works just like outlook express or any other email client; it connects to your POP3 email account and downloads your mail into your inbox where you can browse, reply, sort your mail etc... through a web browser such as Internet explorer
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| Anti Spam Filtering |
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We proactively apply all latest technologies to ensure your inbox remains safe and spam free, see below 'Email' in advantages for more details.
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| Anti Virus Filtering |
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We proactively apply all latest technologies to ensure your inbox remains safe and virus free, see below 'Email' in advantages for more details.
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| Email forwarding |
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An email service in which your email is automatically sent (forwarded) from one or more email address, to another specified email address.
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| Auto Responder |
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An email address that automatically sends a predetermined email message back when it receives mail.
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| Email Aliases |
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Additional eMail addresses that automatically send all incoming messages to a specified eMail address.
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| Catchall |
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An email account which allows any email of the form, anything@yourcompany.com, to be forwarded or placed into a single email address. For example, webmaster@yourcompany.com, info@yourcompany.com and yourcompany.com, will all be sent to the same email address.v
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| Multi-recipient addresses |
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Multi-Recipient Addresses (MRAs) are email addresses that will automatically forward email to one or more addresses.
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| IMAP |
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Is a standard protocol for accessing e-mail from your local server. IMAP is a client/server protocol in which e-mail is received and held for you by your Internet server. You can view just the heading and the sender of the mail and then decide whether to download the mail. You can also create and manipulate folders or mailboxes on the server, delete messages etc
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| POP3/SMTP Email Accounts |
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Your ADSL package includes up to 5 e-mail addresses which can be optionally set up using the DSL Console.
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| Live and downloadable Excel reports |
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Usage breakdowns can be emailed periodically as well as retrievable online
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| SMS and email bandwidth notifications |
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Per user and global bandwidth usage notifications can be enabled
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| Create |
remove |
suspend user accounts |
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Handle the dynamic nature of an organisation with ease
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| Upgrade and downgrade user accounts |
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Administrators may increase and decrease package sizes, eg upgrade a heavy user from a 1GB package to a 5GB package
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| Cost effective pooled bandwidth across accounts |
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Regardless of the allocated bandwidth to sub accounts, only used bandwidth counts towards the master account
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| Autonomous client control |
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No calls or emails to the ISP support department are needed to manage the userbase
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| Centralised management on a single invoice |
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Reduces IT management costs
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| Prepaid compatible |
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Master and sub accounts can be topped up with prepaid bandwidth. All Web Africa prepaid bandwith carries over indefinitely from month to month.
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| DSL Complete compatible |
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DSL Complete is a combo line rental and data package bundled in one. This is fully supported by DSL Groups
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| Co-Payment support |
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Sub accounts may be linked to a Web Africa client code. This enables the sub account holder to have his basic access paid for by the sponsoring organisation as well as the freedom to top up extra if they exceed allotted bandwidth.
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| FTP Access |
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FTP is an Internet standard for transferring files over the Internet. FTP programs and utilities are used to upload and download webpages, graphics, and other files from your hard drive to your web directory.
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| Disk space |
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Amount of on line data (or web space) you are allowed to store under your account. email storage and databases also account for your allowed webspace limit.
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| Traffic (US) |
We provide our customers with a choice of either locally or internationally based hosting solutions.
Recommended for most.
Pros:
• Far greater traffic allowance
• Faster speeds all over the world
• Traffic far less costly
Cons:
• Slightly slower speeds for those in South Africa
Traffic Explanation:
The alloted amount of data transfer or bandwidth your website, email and ftp is allowed to generate. Each time a visitor browses to your website, downloads your files, sends you email, transfers using ftp etc... "online data" or "packets" known as bandwidth is sent to the visitors computer from our servers.
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| Traffic (ZA) |
We provide our customers with a choice of either locally or internationally based hosting solutions.
We recommend local hosting only if you are specifically targeting African markets or if you require very fast local speeds.
Pros:
• Faster speeds for those in South Africa
Cons:
• Slightly slower speeds for everyone out of Africa
• Far smaller traffic limits
• Traffic overage pricing 100x more expensive
Traffic Explanation:
The alloted amount of data transfer or bandwidth your website, email and ftp is allowed to generate. Each time a visitor browses to your website, downloads your files, sends you email, transfers using ftp etc... "online data" or "packets" known as bandwidth is sent to the visitors computer from our servers.
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| Custom Nameservers |
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Your own personal Nameservers, such as ns01.yourhostingcompany.com / ns02.yourhostingcompany.com
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| Windows / Linux O.S |
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We supply our clients the option of either a pre-installed version of Windows 2003 or Redhat 9. Custom OS installs can also be arranged. Contact us for more info.
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| UPS and Backup Power Generator |
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Uninterruptible Power Supply, this ensures that in the event of a power failure the UPS kick in and power stays up as well as your servers. For added redundancy we have a backup power generator.
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| 24/7/365 Monitoring |
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Receive an email the second a service such as HTTP or DNS etc goes down, allowing you to ensure quick response times.
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| Trend Graphing |
View live graph stats of your server via secure web interface.
Options including CPU, memory/ram usage, diskspace usage, various IIS stats, traffic and much more! Displayed in mrtg graph form. Free with your server! (Only Available for windows servers)
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| Shavlik Windows patches and security updates |
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Keeping Windows updates and security patches up to date is one of the most effective solutions available in ensuring your servers security. With Shavlik Patch Management, patches get installed before they are released keeping your server one step ahead of the game and safe.
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| Firewall |
A firewall is paramount to any servers security.
We supply customised configs 100% to reach your firewalls full capability and safety.
We ensure that various unsafe services/ports are tucked away safely behind your own firewall, only accessible to trusted sources.
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| Temperature control |
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The datacenter is fully air-conditioned 24/7, keeping your server cool and operational.
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| Fully hardware managed |
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We handle every aspect of hardware related to your server. If any hardware fails or becomes faulty at any stage we replace it immediately.
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| Bandwidth |
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The amount of data-transfer or traffic your server is intially alloted.
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| 24x7x365 Access |
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"Always on" Internet access available 24x7x365
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| No Contracts |
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No contract required, service available on a "Month to month" basis.
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| Business users |
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This offering is intended for business uses, ie Email, www, VPN's, ssh, FTP etc.
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| Local Call Access Number |
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Local call rates will be applied regardless of your location in South Africa.
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| Custom Realm |
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A custom realm allows your clients usernames to be set to yourclient@yourcompany, yourclient@yourcompany.com etc. *Additional charge
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| Delivery |
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Router delivery charge of R100
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| 12 Month Contract |
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The signing of a 12 month contract is required.
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| IS Router |
Please Note:
- The IS router NAT is not accessible by the user.
- The user does not have any access to router configuration settings.
- If a user wishes to change any router settings, he/she will need to contact our support team with the change details.
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| Auto Top-Ups |
Top Up effortlessly using the web based DSL Console, this feature may be enabled under "Settings". Once enabled, accounts automatically renew their bandwidth.
On top-up, an sms notification will be dispatched to the specified cell-number. As an added security measure we have provided a hard-limit facility to prevent unwanted over-usage.
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| Total Monthly E-mails |
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Total number of e-mails that can be sent monthly by this package.
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| Image Storage (MB) |
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Amount of image storage space on our servers
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| Account Manager |
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Indicates whether the cost of an account manager is included in the price.
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| Systems Integrator |
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Indicates whether the cost of a systems integrator is included in the price.
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| Application Pack |
Install prebuilt web software with a single click using the application vault! Select from a large repository of powerful web site applications such as WordPress, phpBB, Joomla, Drupal, phpAds, and much more!
Note: Hosting package must support software minimum requirements.
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| Overages |
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When you exceed your initial alloted resources overage rates apply.
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| Bandwidth p/mb |
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The cost of traffic per mb when your server goes over its limit.
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| ASP |
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Active Server Pages: This is used to generate pages dynamically, This is the most popular scripting technology on Windows based platforms.
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| PHP |
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Hypertext Preprocessor: We run PHP 4 & 5 on our servers, php is among the most popular scripting technology in use today.
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| Perl |
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Practical Extraction and Report Language: Perl is a heavy weight coding language often used in web environments to process larger or more industrial web sites.
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| ASP.Net |
Originally named ASP+, ASP.Net is the next generation of Microsofts scripting technologies.
ASP.NET is different than its predecessor in two major ways: it supports code written in compiled languages such as Visual Basic, C++, C#, and Perl, and it features server controls that can separate the code from the content, allowing WYSIWYG editing of pages. Although ASP.NET is not backwards compatible with ASP, it is able to run side by side with ASP applications. ASP.NET files can be recognized by their .aspx extension.
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| Coldfusion |
Macromedia ColdFusion: Popular and sophisticated set of products for building Web sites and serving pages to users. With ColdFusion, a company can build a content database using input templates and combine these with application programs to create a Web site in which pages are developed dynamically as they are served.
ColdFusion is also a popular tool for building e-commerce sites.
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| .Net Framework v3 |
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.NET Framework 3.0 hosting operates on the ASP.NET 2 platform
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| 10 Additional Coldfusion Domains |
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10 Additional Coldfusion Domains
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| Tutorials |
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Wide range of detailed flash tutorials covering every aspect of control-panel usage.
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| Support (Not in use) |
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Help and assistance plans. All support is 24 hours, 7 days a week.
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| Standard Support |
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Features include: Forum support, Knowledgebase access, Ticket system support and Telephone support with 5 incidents per month.
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| Gold Support |
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Features include: Forum support, Knowledgebase access, Ticket system support, telephone support with 10 incidents per month.
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| Platinum Support |
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Features include: Development support, Forum support, Knowledgebase access, Ticket system support, Telephone support with unlimited incidents per month.
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| Basic Support |
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Features include: Forum support, Knowledgebase access and Ticket system support with 1 incidents per month.
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| Dedicated SSL Support (R100 Setup) |
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Support for your own dedicated SSL certificate to secure your website.
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| Shared SSL |
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The use of our non-branded SSL certificate for securing online data transfer. When installed using your control panel you can then upload your files to your SSL folder using FTP and then access your files securely using an address such as https://www.wadns.net/yourdomain-com/
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| IIS 6 |
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Internet Information Services 6
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| Flash |
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All versions of Macromedia Flash are fully compatible on all hosting plans on all of our servers.
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| ISAPI_Rewrite URL Rewriting |
Control your URLs. ISAPI_Rewrite is a powerful URL manipulation engine based on regular expressions. Similiar to Apacheas mod_Rewrite, but created specifically for Microsoft IIS. ISAPI_Rewrite is an ISAPI filter written in pure C/C++ so it is extremely fast. Gives you the freedom to go beyond the standard URL schemes and develop your own schemes.
What you can do with ISAPI_Rewrite:
Optimize your dynamic content like forums or e-stores to be indexed by a popular search engines.
Block hot linking of your data files by other sites.
Develop a custom authorization scheme and manage access to the static files using custom scripts and database.
Proxy content of one site into directory on another site.
Create dynamic host-header based sites using a single physical site.
Return a browser-dependent content even for static files.
much more...
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| Sub domains |
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Sub domains provide the means of setting up 3rd level domains that point to sub folders of this domain. For example for the domain domain.com you can setup a sub domain forum.domain.com which will access the web files from the location domain.com/forum.
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| Office Web Components |
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Microsoft Office Web Components are a collection of Component Object Model (COM) controls for publishing spreadsheets, charts, and databases to the Web. They are also used to view these items when published and to view data access pages.
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| Website Statistics |
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Service for analysis of your website traffic. This is an absolute must for all those who are serious about site promotion and Internet marketing, we provide a multitude of products with all hosting accounts allowing you to compare results ensuring that your reports are as accurate and informative as possible.
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| SmarterStats |
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Supplies a solid, feature-packed architecture to track growth and forecast of your websites. You can also build your own custom reports.
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| AWStats |
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AWStats is an open-source, powerful and featureful tool that generates advanced web statistics graphically.
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