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General > HOWTO: Send a screenshot to Web Africa Support - Web Africa > Support KnowledgeBase

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Problem/Summary

This article explains how to create a screenshot and email it to Web Africa Support. Screenshots are usefull in diagnosing certain problems.

Steps

Press "print screen" button on your keyboard. This is located near the top
of the keyboard usually and has the writing PrtSc / Sysrq on it (or variation
thereof). Advanced tip: Press ALT-PRINTSCREEN to grab just the active window.

Load Microsoft Paint: Start -> Run. Type "MSPAINT". Press enter

Paste the sceenshot: Press CTRL-V to past paste the image.

Save the image: Press CTRL-S, choose file type "PNG" as this provides the
best compression for screenshots most of the time.

Email image to Web Africa Support

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Additional Info

General
Article Number:	62
Views:	3943
Created By:	Matthew Tagg
Date Created:	25/07/2004
Last reviewed by:	Rupert Bryant
Last updated:	26/07/2004

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