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Dial Up Errors > Error 680 : There is no dial tone. - Web Africa > Support KnowledgeBase

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KB Home > Dial Up Errors > Error 680 : There is no dial tone.

1. Make sure that the modem is installed and the phone line is running to the modem correctly and plugged in to the correct jack in the modem.

2. Is the dialer pointing to the correct modem?

3. Make sure that no other programs are using your modem. Fax software, etc...

4. Ctrl-Alt-Delete, if you see RNAAPP loaded, then close it and restart.

5. Try uninstalling and reinstalling the modem. Make sure that they can hear a dialtone through the modem (with a handset). Could be a modem problem. If they don"t hear a dialtone it could also be a line, jack, or general telkom problem.


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Article Number: 47
Views: 4262
Created By: Alan Kirton
Date Created: 10/06/2004
Last reviewed by: Aziz Arnold
Last updated: 15/04/2008


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