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Dial Up Errors > Error 631 : The port was disconnected by the user. - Web Africa > Support KnowledgeBase

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KB Home > Dial Up Errors > Error 631 : The port was disconnected by the user.

1. Check the access number you are dialing. Do you need to dial the area code, or a dial prefix? Are you disabling call waiting but do not have call waiting?

2. Most likely you"ve just disconnected. Reboot the PC.

3. Make sure no other software is using the modem, fax software etc.

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Article Number:	43
Views:	2905
Created By:	Alan Kirton
Date Created:	10/06/2004
Last reviewed by:	Aziz Arnold
Last updated:	15/04/2008

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