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Dial Up Errors > Error 630 : The port was disconnected due to hardware failure. - Web Africa > Support KnowledgeBase

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KB Home > Dial Up Errors > Error 630 : The port was disconnected due to hardware failure.

1. If it is a laptop try Plugging the PCMCIA Card into a different slot.

2. Is correct modem selected in the connection? Is the correct and most recent modem driver installed.

3. Try rebooting the computer.

4. Does the modem respond to diagnostics? If not, uninstall and reinstall it.

5. If so, by looking at the Ati"s does it look like the correct modem is setup?

6. Try uninstalling and reinstalling the modem anyways.

7. Try an init string. Lower the fifo buffers. Is it a NON-winmodem? If so, check required to connect under error control.

8. Update the modem drivers. Try init strings.

9. Check into line noise.

10. Refer to manufacturer.

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Additional Info

General
Article Number:	42
Views:	3668
Created By:	Alan Kirton
Date Created:	10/06/2004
Last reviewed by:	Aziz Arnold
Last updated:	15/04/2008